Shipping policy
Shipping Policy
Last updated: August 25, 2026
GulfBuy delivers products to the destinations shown as available during checkout.
Order Processing
Orders are normally processed within [1–3] business days after payment confirmation.
Orders may take longer during:
- Public holidays
- Promotional periods
- Major sales events
- Product launches
- Unexpected operational disruptions
- Circumstances outside our reasonable control
You will receive an order confirmation after placing your order and, where available, tracking information after your order has been dispatched.
Estimated Delivery Times
Estimated delivery times depend on the destination, product availability, shipping method, courier, and other circumstances.
Typical estimated delivery:
| Destination | Estimated Delivery |
|---|---|
| Saudi Arabia | [2–7 business days] |
| UAE | [3–7 business days] |
| Kuwait | [3–8 business days] |
| Qatar | [3–8 business days] |
| Bahrain | [3–8 business days] |
| Oman | [3–10 business days] |
| Other destinations | [5–15 business days] |
These are estimates, not guaranteed delivery dates.
Shipping Charges
Shipping charges are calculated and displayed during checkout unless free shipping is specifically offered.
Shipping promotions may have minimum-order requirements or other conditions.
Tracking
Where tracking is available, tracking information will be sent to the email address or phone number associated with your order.
Tracking information may take some time to become active after the shipment is handed to the courier.
Delivery Delays
GulfBuy is not responsible for delays caused by circumstances outside our reasonable control, including:
- Courier delays
- Severe weather
- Customs procedures
- Public holidays
- Incorrect or incomplete addresses
- Recipient unavailability
- Government restrictions
- Transportation disruptions
- Other force majeure events
If your order appears to be significantly delayed, contact us at uae.shopstore@gmail.com
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned to us because the customer provided an incorrect or incomplete address, additional shipping charges may apply before we resend the order.
Customs, Duties & Import Charges
For international orders, customs duties, taxes, import fees, clearance charges, or other government charges may apply depending on the destination country.
Unless explicitly stated otherwise at checkout, such charges are the responsibility of the customer.
Customers are responsible for ensuring that products ordered are permitted to be imported into their destination country.
Third-Party Couriers
We may use third-party shipping companies and fulfillment providers to deliver orders.
Once an order has been handed to the courier, delivery is subject to the courier's operating procedures, although GulfBuy will reasonably assist customers with delivery issues.